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Mac Knives 25 Yr Warranty
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Professional Chef Knives and Kitchen Cutlery Experts
Q. Is it safe to put my MAC Knives in the dishwasher?
A. No, MAC Chef Knives should be hand washed only with warm water and a soft sponge. Never place Mac Chef Knives in the dishwasher or use dishwasher detergent or any cleaning agent that might contain bleach. Do not use anything corrosive or abrasive to clean your professional chef knives.
Q. What is the best way to store my MAC Knives?
A. It should first be pointed out that MAC Chef Knives should never be stored dirty or wet or exposed to moisture for long periods of time as this promotes rust spots. Neither should Mac Knives be allowed to drip dry but should be hand dried with a clean dry cloth. These professional chef knives should only be stored in a sheath if they are absolutely dry or they may be put in a suitable knife block.
Q. Are there any foods that I should not be cutting with my MAC Chef Knives?
A. Yes, never attempt to cut foods that are frozen or the harder varieties of squash. Anytime you use your mac knives to cut acidic foods like tomatoes or citrus fruits such as oranges, lemons, etc., they should be rinsed immediately and dried. Never allow residues or juices from these types of foods to remain on your professional chef knives for extended periods of time as they can and will stain the blade and promote rust.
Q. How often should I sharpen my MAC Knives?
A. MAC Chef Knives should only require occasional sharpening and should be done so at a 10-15 degree angle. This can be done on a MAC whetstone or on a MAC sharpening rod. Knife sharpening should be done on both sides of the knife if it is a double bevel and just one side if it single bevel knife. Cutting on a natural wood or polyethylene cutting board will help protect the edge of your chef knives, cutting on plastic, glass or ceramic should be avoided.
Q. Does MAC Knives offer any kind of a warranty or guarantee?
A. Yes, MAC Chef Knives are guaranteed from the factory for 25 years against defects and craftsmanship. Knives that have been damaged by use for which they were not intended, such as prying, use as a screwdriver, etc., will not be covered.
Q. If I order the wrong chef knives and I am not satisfied because it isn't what I wanted, can I return it?
A. Yes, If you receive chef knives and discover they aren't what you were looking for, you have ten days to contact us and return the chef knives. Chef knives must be returned to us NEW, and cannot be used. You must include shipping and handling. For Mac Knives found to be defective in some way, you must deal directly with MAC Knife, Inc.
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Note: All prices in US Dollars
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